Returns and Refunds

Terms and Conditions of Service Welcome to [E-commerce Name] (hereinafter “Site”). These Terms and Conditions govern the sale and purchase of refurbished consoles (hereinafter “Products”) through our e-commerce. By using our Site and purchasing our Products, you fully accept these conditions. 1. Product Description 1.1. The Products sold on the Site are refurbished consoles, tested and verified to ensure correct functioning. 1.2. “Refurbished” means that the product has been previously used, but has been inspected, repaired (if necessary) and brought back to an optimal functional state. 1.3. Any minor aesthetic defects do not affect the functionality and are specified in the product description. 2. Warranty 2.1. All refurbished Products sold on [E-commerce Name] include a [specific duration, e.g. 12 months] warranty for lack of conformity. 2.2. The warranty covers only hardware defects or malfunctions not caused by improper use, accidental damage, or unauthorized repairs. 2.3. In the event of a defect covered by the warranty, the buyer may request repair, replacement or refund, in accordance with the provisions of the law. 3. Right of Withdrawal 3.1. The buyer has the right to withdraw from the purchase within 14 days of delivery of the Product, pursuant to Legislative Decree 206/2005 (“Consumer Code”). 3.2. To exercise the right of withdrawal, the customer must contact customer service at [email] and provide written communication. 3.3. The Product must be returned complete with all accessories and in the original packaging (or equivalent), with no damage other than that already declared at the time of purchase. 3.4. Return costs are borne by the customer, unless otherwise indicated. 4. Conditions of Sale 4.1. The prices indicated on the Site are expressed in [currency] and include VAT (if applicable). 4.2. [E-commerce Name] reserves the right to change prices at any time, but any changes will not affect orders already confirmed. 4.3. The availability of the Products is indicated on the Site and is updated regularly. However, it is not guaranteed that the Product will always be available at the time of purchase. 5. Shipping and Delivery 5.1. The Products are shipped to the address indicated by the buyer during the purchase process. 5.2. Estimated delivery times are indicated on the checkout page and may vary depending on the destination. [E-commerce Name] is not responsible for delays caused by third parties. 5.3. Upon delivery, the buyer is required to check that the Product is intact. Any damage must be reported within 48 hours of receipt. 6. Limitations of Liability 6.1. [E-commerce Name] will not be liable for indirect damages, loss of data,or any other damage resulting from improper use of the Product. 6.2. The maximum liability of [E-commerce Name] is limited to the price paid for the purchased Product. 7. Applicable Law and Competent Court 7.1. These Terms and Conditions are governed by Italian law. 7.2. For any dispute relating to the sale of the Products, the consumer's court will be competent, as provided for by current legislation. 8. Contacts For any questions or problems, you can contact our customer service at [email] or at [telephone].